I just wanted to let you know that we were very grateful and happy with the crew that removed and replaced our oil tank. You really have some very qualified and nice people working for you. “Team Mi...

-- Brookfield, CT Customer
 
News

Mitchell Earns Esteemed 2013 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

The Norbert E. Mitchell Co., Inc. (Mitchell) has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.

“We are honored to accept this award,” stated Matthew Mitchell. “We take pride in providing customers with dependable delivery of heating oil and propane, as well as responsive service and professional installation of HVAC and propane equipment. We understand that if we treat every customer with the kind of care and respect they deserve, they will remain a loyal customer for years to come and they may even share their experiences with others.
“Only about 5 percent of the companies Mitchell competes with in the Fairfield County Market are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.

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Angie’s List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie’s List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie’s List complaint resolution service.